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I cannot connect:
Check that your settings accept cookies:
If you are using Internet Explorer, click on Tools > Internet Options > Safety.
Choose a Medium to High or Medium level of safety. Then, click on Confidentiality
and choose Medium or Low.
If you are using Firefox, click on Tools > Options > Privacy and check that the
options "Accept Cookies" and "Accept Cookies From Third Parties (until they expire)"
are selected.
If you are using a firewall or an antivirus, try temporarily de-activating it.
I no longer receive invitations to sales:
If you have unsubscribed from our mailing list, you can re-register by going to
My Account > Manage my subscriptions and selecting 'I would
like to receive daily email invitations to your exclusives sales'.
Finally, save your changes.
If you have selected 'I would like to receive daily email invitations to your exclusive
sales' and are still not receiving invitations to sales, check that they have not
been treated as spam or unwanted mail by your anti spam software or your Internet
service provider.
If this is the case, they would be stored under 'unwanted mail'.
To ensure that you receive our emails correctly, we suggest you add showroom@news.showroomprive.co.uk to your
address book.
I am experiencing difficulties accessing our sales.
It could be that your cookies affect your internet connection to certain websites:
Mozilla Firefox
Click on Tools, then Options (or Edit | Preferences on Linux)
Select Privacy
In the Cookies panel, click on Show Cookies
To remove a single cookie click on the entry in the list and click on the Remove Cookie button
To remove all cookies click on the Remove All Cookies button
Internet Explorer 7
Exit Internet Explorer 7, and then exit any instances of Windows Explorer
Click Start, click Run, type inetcpl.cpl, and then press ENTER
On the General tab, click Delete under Browsing History in the Internet Properties dialog box
In the Delete Browsing History dialog box, click Delete Cookies
In the Delete Cookies dialog box, click Yes.
Internet Explorer 8
Click "Safety" on the Command bar
Select "Delete Browsing History"
Select the option for cookies and click Delete
Alternatively, Internet Explorer 8's new InPrivate browsing feature allows users to browse the internet without recording information from visited sites (including cookies). To use InPrivate mode:
Click "Safety" on the Command bar
Select "InPrivate Browsing"
Internet Explorer 9
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box, then click “delete”
After deleting the cookies, make sure you close all the windows of your browser.
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