- Delivery methods:
We only offer one delivery option for items purchased on our website; all orders
are handled by Yodel. Each parcel has a unique number. Once your parcel has left
our warehouse, you can view your order tracking number in the My Orders section of our website. You can then
track your order on www.myyodel.co.uk by entering your order number. To
ensure that parcels are delivered safely and our customers are satisfied, you will
be asked to sign for your parcel as proof of receipt.
- Delivery zones:
Showroomprive.co.uk delivers to the following countries and destinations:
- Great Britain
- Northern Ireland
- Republic of Ireland
Unfortunately at this time we cannot deliver to The Channel Islands, Isle of Man,
Scilly Isles, British Forces Post Offices (BFPO) or Gibraltar. Please be aware that
we also cannot deliver to the following postcodes: KW15-17 / ZE1-99 / HS9-99 / PA41-49
/ PA60 / PA61-75, 77, 78 / PA76 / PH41(2), 42, 43, 44 / PH19-26, 30-41 / HS1-8 /
IV41-51, 55, 56 / KA27, 28 / IV40 / IV54.
- Delivery problems:
If your parcel is delivered whilst you are out the courier will attempt to leave
your parcel with a neighbour or leave a notice of attempted delivery (calling card).
From that point on, you will have up to five (5) working days to arrange a new delivery
date. A second and a third attempt of delivery can be made if necessary. It is also
possible to collect the package from the courier’s nearest depot within 5 days of
the final delivery notice being left. Yodel’s depots are open Monday to Friday from
8am to 6pm.
If the parcel is damaged (evidence it was opened and/or evidence of wear and tear),
you will have to refuse to accept the damaged parcel.
- Delivery dates:
All delivery dates are confirmed before purchase and are clearly shown on each product
description. You can therefore check when your order is likely to be dispatched
from our warehouse before you confirm your order.
If your order seems to be taking longer than normal to arrive please do not worry.
We are committed to offering the lowest possible prices to our members. In order
to do so we work by reserving stock before each sale starts, we only confirm our
order once the sale is finished. We aim to ensure that our customers receive their
products as quickly as possible. By organising it this way we are able to offer
you the best prices possible
- Delivery Costs:
Delivery costs are specific to each destination. They are fixed and do not vary
unless your parcel exceeds a certain weight. Deliveries are made Monday to Friday
(excluding bank and public holidays). Delivery costs will be displayed on the summary
page of your order, before payment is requested.